How to reach us

One address for everything but a pilot. A person reads every message and replies within one working day.

Routes

Write to the right place

A pilot: The request form. It asks for the shape of the group, so the first reply can say whether Riopex fits.
General enquiries: hello@riopex.com
Privacy requests: hello@riopex.com, to ask what we hold about you or to have it deleted. The privacy notice sets out what the website keeps.
A security review: Send your questionnaire with the pilot request; the answers match the security page.
Data processing: The agreement is available on request before a pilot: how Riopex processes your data.

After you write

A person reads it
Every message, and every pilot request, is read by a person.
An answer on fit
We reply within one working day, saying whether Riopex fits a group of your shape.
Three invoices, if it fits
If it fits, the reply asks for three invoices from one company, as the provider sent them. If the fit is later, it says so, and why.
Nothing else follows
No mailing list, and no marketing you did not ask for.

The form asks for the group's shape, so the first reply can say whether Riopex fits.